• OEM Custom
Contact us

Please ask questions or inquiries, we will be happy to serve you.

  • Online customer service

    Scan the QR code below to start the
    conversation Online customer service time:

    Monday to Friday 09:00 to 21:00

  • Telephone service

    82705355 ext 8426

    Labor service hours
    Monday to Friday: 9:00 to 18:00

  • E-mail

    Customer service email:

    Please feel free to email us and we will get back to you
    as soon as possible. Please provide your name,
    contact information (phone number) and
    the city in the email Photos of products
    are also provided

Frequently asked questions


  • Q1Are you a factory or trade company?
    A: We are a trading company based on our mother company EziDone, our EziDone group located in Taicang city, near Shanghai, it takes around 45’’ from Shanghai Hognqiao airport. We have three factories and two trading companies. Welcome to visit our factory and showrooms.
  • Q2How about your quality?
    A: We have got ISO9001:2015 and IATF16949 certificates.
    We will make the operation instruction once the sample is approved. 
    We will 100% inspect the products before shipment.
    Transactions can be through according to the demands of customers 100%.
  • Q3What kind of production service do you provide?
    A: We are trading for electric vehicles, we are manufacture of Store Fixtures, window display and props, Furnitures, lighting, Construction. 
  • Q4How about the lead time?
    A: Electric vehicles depends on if you need design from beginning.
    Furnitures: we should send you drawings in 3 days, show you samples in 7 working days, and arrange shipment in on Months depends on the quantity.
  • Q5How long should we take for a quotation?
    A: After receiving detailed information(your 2D/3D drawings or samples), we will quote you within 2 days.
  • Q6What is your quotation element?
    A: Drawings or Sample, Material, Finish, and Quantity.
  • Q7What is your payment term?
    A: Goods: 50% prepaid, balance T/T before shipment.
  • Q8What is your package of the products?
    A: Our standard package with blank 5 layers carton.
    We make 100% customization for customers, according to requirements of clients.
  • Q9What is shipment way for the products?
    A: For samples, we suggest delivery by air & express .
    For mass quantity, according to the demands, should send by air & by sea.
    We support one package service.
Contact Message